Both of my elderly parents were patients at Christchurch Hospital during 1996. As I sat by their bedsides during these days, the nurses seemed so busy, rushing, harried and tired. I stayed longer and longer at my father’s side. He was su ering from a then- undiagnosed post-op delirium and I tried to alert junior staff to these signs. What I later learnt was that 1996 was a year of crisis at Christchurch Hospital. In 1995 senior nurses had tried to warn managers of the risks a